Frequently asked questions

Sunshine Coast Delivery Areas

Post Codes: 4551, 4575, 4556, 4557, 4558, 4572, 4566, 4567, 4573, 4564

We cover from Caloundra to Noosa, but we don't currently service hinterland areas.

How much is delivery?

Our delivery fees vary based on location and distance we have to travel. Fees range between $9.95 and $14.95.

What time are deliveries made?

We make deliveries from 10am to 6pm. Order by 4pm for same day delivery.

Do you deliver to hospitals?

Yes, we certainly do. We just ask that you provide as much detail as possible to allow for a smooth delivery process. If you know the correct hospital, ward and ensure the surname is correct, we shouldn't have any trouble in making delivery.

Do you deliver to schools?

We sure do! Just make a note on your order that the delivery is to a school to make it easier when we route your order with a courier.

Will you leave the order if no one is home?

Yes we do. We always look for a safe place to leave your order. If we can't find one, we will return your item to our studio and contact you.

Do you have delivery tracking?

We certainly do! You'll receive emails and SMS from us when your order is out for delivery and when it has been delivered. You'll be able to see an estimated delivery window that is updated in real-time as the courier progresses with their deliveries.

Can I ask for a specific delivery time?

We are open to delivery time requests. During business hours, we can often deliver just a few hours after you place your order. You can add your request during checkout of speak with us on live chat.